Privacy and Cookie Policy

This Privacy and Cookie Policy explains how N3Bass Music Ltda. (CNPJ 66.410.628/0001-73) (“N3Bass Music”, “we”, “us”) collects, uses and protects your personal data when you use the N3Bass Music website (the “Service”). We handle personal data in accordance with the Brazilian General Data Protection Law (LGPD, Law No. 13.709/2018) and other applicable regulations.

We may collect the following categories of personal data:

• Account data: name and email address, when you create an account.
• Billing data: full name or company name, address, tax identification (such as CPF or CNPJ where required), email and phone number, used to process your order and issue invoices.
• Order data: the products and licenses you purchase and related transaction records.
• Payment data: processed directly by our payment provider. We do not collect or store your full card number.
• Technical data: basic information such as device, browser and usage collected via cookies (see Section 6).

• to process purchases, deliver files and license documentation, and provide customer support;
• to issue invoices and comply with fiscal, accounting and legal obligations;
• to operate, secure and improve the Service;
• to send transactional messages (such as order confirmations); and
• to send marketing communications only where you have given your consent, which you may withdraw at any time.

We process personal data based on the performance of a contract with you (processing your orders), compliance with legal and fiscal obligations, our legitimate interests in operating and securing the Service, and your consent where required (for example, for marketing).

We share personal data only as necessary to provide the Service: with our payment provider to process payments, with service providers that host our platform and send emails on our behalf, and with authorities where required by law. We do not sell your personal data.

We use cookies and similar technologies to make the Service work and to understand how it is used:

• Essential cookies: required for core features such as keeping your shopping cart and session; these cannot be switched off.
• Analytics cookies: help us understand usage so we can improve the Service.

You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the Service, such as checkout, from working correctly.

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, tax and accounting requirements. Invoice and transaction records are retained for the periods required by applicable law.

Subject to applicable law, you may request to:

• access the personal data we hold about you;
• correct inaccurate or incomplete data;
• delete data, where there is no legal obligation to retain it;
• obtain a copy of your data (portability); and
• withdraw consent for marketing at any time.

To exercise these rights, contact us using the details in Section 10.

We apply appropriate technical and organizational measures to protect your personal data. Payment card data is handled by our payment provider under its own security standards and is never stored on our servers.

For any privacy request or question, reach us through our Contact page or by email at [email protected].

We may update this Privacy and Cookie Policy from time to time. The “Last updated” date above reflects the most recent revision, and material changes will be reflected on this page.